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In This Segment Maxie explains the value of understanding the Seven Difficult Behavior Types, and gives a quick explanation of those behavior types. This segment is important because it lays the groundwork for all the following segments.<br><br>Length: 23:32


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In This Segment Maxie explains the value of understanding the Seven Difficult Behavior Types, and gives a quick explanation of those behavior types. This segment is important because it lays the groundwork for all the following segments.

Length: 23:32

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In This Segment<br>Maxie further builds the case for better knowing and understanding the Seven Difficult Behavior Types and explores the first of the Difficult Behavior Types, the Hostile or Aggressive person.<br><br>Length: 16:53<br>


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In This Segment
Maxie further builds the case for better knowing and understanding the Seven Difficult Behavior Types and explores the first of the Difficult Behavior Types, the Hostile or Aggressive person.

Length: 16:53

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In This Segment<br>Maxie discusses Complainers and Silent-Unresponsive people. A good manager knows how to identify and effectively communicate with people who exhibit difficult behavior types in the workplace.<br><br>Length: 14:27


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In This Segment
Maxie discusses Complainers and Silent-Unresponsive people. A good manager knows how to identify and effectively communicate with people who exhibit difficult behavior types in the workplace.

Length: 14:27

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In This Segment<br>Maxie discusses Super Agreeable and Negativist people. A good manager knows how to identify and effectively communicate with people who exhibit difficult behavior types in the workplace.<br><br>Length: 15:14


USD24.95

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In This Segment
Maxie discusses Super Agreeable and Negativist people. A good manager knows how to identify and effectively communicate with people who exhibit difficult behavior types in the workplace.

Length: 15:14

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In This Segment<br>Maxie discusses Know-it-All and Indecisive people. A good manager knows how to identify and effectively communicate with people who exhibit difficult behavior types in the workplace.<br><br>Length: 16:53<br>


USD24.95

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In This Segment
Maxie discusses Know-it-All and Indecisive people. A good manager knows how to identify and effectively communicate with people who exhibit difficult behavior types in the workplace.

Length: 16:53

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In This Segment<br>Maxie discusses how to prepare for the confrontation, and strategies for coming to a positive outcome with even the toughest problem people.<br><br>Length: 22:20


USD24.95

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In This Segment
Maxie discusses how to prepare for the confrontation, and strategies for coming to a positive outcome with even the toughest problem people.

Length: 22:20

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A set of 6 videos, also available individually. Descriptions of each video segment are listed next to each of the videos.


USD135.00

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A set of 6 videos, also available individually. Descriptions of each video segment are listed next to each of the videos.
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A practical guide to confronting difficult people.


USD10.00

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A practical guide to confronting difficult people.
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Good customer service is vanishing right before our eyes which begs the question, why? We seem to have forgotten something that is the cornerstone to helping our customers not only feel good about their purchase but also feel good about the business experience, as well.


USD2.95

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Good customer service is vanishing right before our eyes which begs the question, why? We seem to have forgotten something that is the cornerstone to helping our customers not only feel good about their purchase but also feel good about the business experience, as well.
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Maxie Carpenter's first book, is a common sense, humorous and at times spiritual approach to communication in a world obsessed with political correctness. It is a collection of practical, real-life experiences: a resource helping people respond to similar situations in similar ways.


USD19.95

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Maxie Carpenter's first book, is a common sense, humorous and at times spiritual approach to communication in a world obsessed with political correctness. It is a collection of practical, real-life experiences: a resource helping people respond to similar situations in similar ways.
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